Desain/Design Tata Letak Dalam Manajemen Operasi Jasa

Requirements of a Good Layout

  • an understanding of capacity and space requirements
  • selection of appropriate material handling equipment
  • decisions regarding environment and aesthetics
  • identification and understanding of the requirements for information flow
  • identification of the cost of moving between the various work areas

Constraints on Layout Objectives

  • Product design & volume
  • Process equipment & capacity
  • Quality of work life
  • Building and site

Fixed-Position Layout

 

  • Design is for stationary project
  • Workers and equipment come to site
  • Complicating factors

–Limited space at site

–Changing material needs

Office Layout

  • Design positions people, equipment, & offices for maximum information flow
  • Arranged by process or product

–Example: Payroll dept. is by process

  • Relationship chart used
  • Examples

–Insurance company

–Software company

Retail/Service Layout

  • Design maximizes product exposure to customers
  • Decision variables

–Store flow pattern

–Allocation of (shelf) space to products

  • Types

–Grid design

–Free-flow design

Product-Oriented Requirements

  • Standardized product
  • High production volume
  • Stable production quantities
  • Uniform quality of raw materials & components

Product-Oriented Layout Advantages

  • Lower variable cost per unit
  • Lower material handling costs
  • Lower work-in-process inventories
  • Easier training & supervision
  • Rapid throughput

Product-Oriented Layout Disadvantages

  • Higher capital investment

– Special equipment

  • Any work stoppage stops whole process
  • Lack of flexibility

–Volume

  • Product

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